Sending a screenshot of an error or malfunction affecting our software

If you're getting an error message or seeing an issue while using our software, get in touch with us.

Sending a screenshot (showing the full screen) to our Support Team may help us resolve the issue. Screenshot instructions for various devices are available from the website.

You can forward the screenshot to us via our software, mobile app, or website.

We provide links to third-party websites and products as a courtesy to our players. The Stars Group neither endorses nor assumes responsibility for the use of these products or websites, which are independent of The Stars Group. Please be aware that any information or products mentioned should be used or referenced at your own risk and discretion.


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