Instant Rebate

Instant Rebates are special funds that you can use to play Casino games for real money. The rebate funds can be converted into real money by playing in eligible Casino games. Depending on the terms of the rebate, this can be based on earning redemption points in Casino games, or placing the required number of Casino bets.

How a Casino Instant Rebate works

A Casino Instant Rebate is awarded for use on specified eligible Casino games, and can be converted into real money through play in those games. When you receive or accept a Casino Instant Rebate, you will have a pre-determined amount of time to use it and meet the requirements before it expires.

 

How to convert a Casino Instant Rebate

To convert a Casino Instant Rebate to real money, a redemption point earning requirement must be met. Redemption points are earned by simply playing eligible games, and different games award different amounts of points. Click here for more on how to earn redemption points playing each Casino game.

 

How to manage a Casino Instant Rebate

The number of redemption points you need to earn to convert a Casino Instant Rebate to real money will be displayed when the rebate is offered, on the tables of eligible Casino games, and the information will be available to view on the desktop client or mobile app via ‘My Stars’ menu.

You’ll also find additional details there, such as eligible games, expiry dates and the options to ‘surrender’ (give up) your rebate or ‘pause’ it. Pausing your current rebate will remove it from the available balance in the eligible games, and further wagering will not count towards redemption. You can choose to ‘resume’ a paused rebate at any time up to expiry.

 

How to manage multiple Casino Instant Rebates

You can only use one Casino Instant Rebate at any one time in an eligible game. If you have multiple Casino Instant Rebates available for use in a particular game, each rebate will be added to the available balance as soon as you have cleared the rebate by earning the set number of redemption points, you have surrendered or paused the rebate, or you have used all rebate funds. You can manage the order in which multiple rebates become available for use via the ‘My Stars’ menu, as described above.

 

How to review your game balance with an active Casino Instant Rebate

If a Casino Instant Rebate is available for use in a game, the available game balance will display the combined total of your real money balance, plus the highest priority Casino Instant Rebate available. When placing a wager, funds will be taken from the currently-available Casino Instant Rebate balance first, and from your real money balance second.

After each betting round concludes, the balance of any Casino Instant Rebate in use will increase or decrease based on the outcome of your wager. If the Casino Instant Rebate balance falls below the bet you wish to place, the remainder of the balance will be combined with any real money funds available to make the bet.

Once you have earned the number of redemption points needed to clear the rebate, any remaining rebate balance will be converted to real money and added to your real money balance.

The rate at which redemption points are earned varies depending on which Casino game you choose to play, meaning that the total volume of Casino wagering required to clear your rebate may increase or decrease. Click here for a full outline of how redemption points are earned per game type. Please note that covering the Roulette table by 65% or more will result in that bet earning 0 redemption points.

Purchasing a Casino Instant Rebate with real money

Certain offers may give you the opportunity to purchase a Casino Instant Rebate for real money. These are typically called percentage rebates, e.g. ‘100% rebate’. This type of offer will convert the real money funds you use to purchase the rebate into a higher value Casino Instant Rebate, increasing the balance you have available to play with in eligible real money games. As with regular Casino Instant Rebates, you will need to earn a required number of redemption points in order to convert the Casino Instant Rebate back into real money funds. One difference is that, where Casino Instant Rebates have been purchased with real money, if you should choose to give up your rebate before meeting the requirements (by choosing the ‘surrender’ option), some funds - the ‘surrender value’ - may be refunded as real money to your account. The surrender value is calculated as the original purchase amount of your rebate minus any losses from the original issued Casino Instant Rebate amount. The maximum surrender value of the rebate is the original purchase amount.

Example 1:
You purchase a 50% Match Casino Instant Rebate for $10. Your account will be debited $10 and you will be credited with a Casino rebate worth $15. You choose to surrender the rebate when the current value of the Casino Instant Rebate is still $15 or higher. The rebate will be cancelled and you will receive $10 back in real money funds:
Purchase Amount (deducted from real money balance): $10
Casino Instant Rebate Issued: $15
Current Casino Instant Rebate Balance: $15
Surrender Value: $10 ($10 purchase amount - $0 losses = $10 surrender value)

If your rebate balance drops below the original issued amount, losses will come off the cash portion of the rebate first (the surrender value will be reduced). Using the example of depositing $10 and getting a $15 rebate; if you then lose $5, the surrender value will drop to $5.

Example 2:
You purchase a 50% Match Casino Instant Rebate for $10. You receive a $15 Casino Instant Rebate. You choose to surrender the rebate when the current value of the Casino Instant Rebate has fallen by $3 to $12. The rebate will be cancelled and you will receive $7 back in real money funds:
Purchase Amount (deducted from real money balance): $10
Casino Instant Rebate Issued: $15
Current Casino Instant Rebate Balance: $12
Surrender Value: $7 ($10 purchase amount - $3 losses = $7 surrender value)

Example 3:
You purchase a 50% Match Casino Instant Rebate for $10. You receive a $15 Casino Instant Rebate. You choose to surrender the rebate where the current value of the Instant Casino Rebate has increased by $12 to $27. The rebate will be cancelled and you will receive $10 back in real money funds:
Purchase Amount (deducted from real money balance): $10
Casino Instant Rebate Issued: $15
Current Casino Instant Rebate Balance: $27
Surrender Value: $10 ($10 purchase amount - $0 losses = $10 surrender value)

If you have any questions about a Casino Instant Rebate, please visit the Help Center or contact Support.

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